We try to make things simple and easy to return an item to us!
Diffusers –You may return any diffuser for any reason whatsoever within 30 days of the date you receive the product for a refund. Shipping costs are non-refundable and the customer is responsible for return shipping. The diffuser must be unused and still in its original packaging with all parts and accessories. If they are not, we will charge an additional fee of $25 to cover the missing packaging.
The customer is responsible for all shipping costs associated with the exchange.
We charge a 15% restocking fee on all orders that are approved for a return!
We have a 1-year factory warranty if the item should be defective not from wear and tear of oil malfunctions. Additionally, we will provide replacement parts should you need them.